Refund policy

GG Happy™ Return & Refund Policy

Last updated: November 2025

Thank you for choosing GG Happy™! We hope our products bring joy and comfort to your home. If something isn’t perfect, we’re here to help. Please read our return and exchange policy below.

⭐ Eligibility for Returns

We accept returns for most items within 30 days of delivery.

To qualify for a return:

  • The item must be unused, unwashed, and in original condition.

  • Items should be returned in their original packaging when possible.

  • Customers must contact us before sending a return.

Non-returnable items include:

  • Digital downloads

  • Gift cards

  • Personalized/custom items (unless defective)

  • Items marked as “final sale”

⭐ Defective or Damaged Items

If your item arrives damaged, misprinted, or defective, please contact us within 7 days of delivery.

We will replace the item at no cost to you.

Please send:

  • Your order number

  • A brief description of the issue

  • Photos of the defect/damage

⭐ Exchanges

We accept exchanges for:

  • Sizing issues

  • Defective items

  • Incorrect items received

Exchange requests must be made within 30 days of delivery.

⭐ Refunds

Once your return is approved:

  • Refunds are issued to the original payment method

  • Please allow 5–10 business days for processing

Shipping fees (if any) are non-refundable unless the return is due to our error.

⭐ How to Start a Return or Exchange

Please email us at:
📧 elizabeth@gghappy.us